Gagan Mohindra had the pleasure of visiting the Nationwide branch in Rickmansworth as part of their 50th Anniversary celebrations.
During his visit, Gagan heard how the team at Nationwide have developed deep links with local residents who visit the branch and talk to the staff about their accounts and other banking queries. As part of his visit, Gagan heard about the numerous charitable ventures that the branch is hosting, including a food bank that is located in the lobby and a programme to support Shelter, a charity that has helped more than 100,000 people facing a housing emergency.
The issue of fraud was of particular concern and Gagan heard of several cases where vulnerable people have lost thousands of pounds. Last week, Gagan had a meeting in Number 10 Downing Street regarding fraud and his visit was useful in obtaining more information on this to take away ahead of future discussions.
